GroundsHunt Technologies Pvt. Ltd. (“we,” “our,” or “us”) operates the GroundsHunt platform, connecting sports ground owners with players across India. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our services.
Information We Collect
Personal Information
• Name, email address, and phone number
• Business registration details (for ground owners)
• Government ID information (Aadhar, PAN, GST numbers)
• Bank account details for payments
• Profile photos and ground images
Booking & Transaction Data
• Booking history and preferences
• Payment transaction records
• Ground usage patterns and statistics
• Reviews and ratings
Technical Information
• Device information and IP address
• Browser type and operating system
• Usage analytics and app performance data
• Location data (when permitted)
How We Use Your Information
Service Provision
• Process bookings and payments
• Verify ground owner credentials
• Provide customer support
• Send booking confirmations and updates
Platform Improvement
• Analyze usage patterns
• Improve search and recommendations
• Develop new features
• Ensure platform security
Communication
• Send important service updates
• Marketing communications (with consent)
• Promotional offers and discounts
• Community newsletters
Legal Compliance
• Comply with applicable laws
• Prevent fraud and abuse
• Resolve disputes
• Enforce our terms of service
Information Sharing
We do not sell, trade, or rent your personal information to third parties.
We may share your information in these limited circumstances:
Service Providers: Trusted third-party services for payment processing, analytics, and customer support
Legal Requirements: When required by law, court order, or government regulations
Business Transfers: In case of merger, acquisition, or sale of assets (with notice)
Safety & Security: To protect rights, property, or safety of users and the platform
Data Security
Technical Safeguards
• SSL/TLS encryption for data transmission
• Encrypted data storage
• Regular security audits and updates
• Secure payment processing (PCI DSS compliant)
Access Controls
• Limited employee access to personal data
• Multi-factor authentication
• Regular access reviews
• Data minimization practices
Important: While we implement robust security measures, no system is 100% secure. Please use strong passwords and keep your account credentials confidential.
Your Rights
You have the following rights regarding your personal information:
Access
Request a copy of your personal data
Correction
Update or correct inaccurate information
Deletion
Request deletion of your personal data
Opt-out
Unsubscribe from marketing communications
To exercise any of these rights, please contact us at privacy@groundshunt.com. We will respond to your request within 30 days.
Cookies & Tracking
We use cookies and similar technologies to enhance your experience on our platform.
Essential Cookies
Required for basic platform functionality, authentication, and security.
Analytics Cookies
Help us understand how users interact with our platform to improve services.
Marketing Cookies
Used to deliver relevant advertisements and measure campaign effectiveness.
You can manage your cookie preferences through your browser settings or our cookie consent banner. Note that disabling certain cookies may affect platform functionality.
Questions About This Policy?
If you have any questions about this Privacy Policy or our data practices, we're here to help.